During these uncertain times, Guild Mortgage Inlanta is here for you.
Like so many of you, we have spent the last several days and weeks learning about COVID-19 and how it is impacting our world. For Guild Mortgage Inlanta, that means understanding how it affects our customers, referral partners, employees and communities, and then making the necessary adjustments to our day-to-day operations.
With the state-mandated shut-down of businesses, we want to assure you that Guild Mortgage Inlanta will remain fully operational and working on your loans as we are included in the list of essential businesses providing banking and financial services.
We have taken proactive steps to put your safety as our highest priority, while maintaining the high productivity of our business operations. We are committed to providing you with the same high level of service, and continuing to close loans as we always have – on time and without surprises.
With that in mind, we have made several adjustments to our business:
- Our Ada office is closed with employees working from their home offices.
- We continue to assist clients and partners via phone, email, chat, our IMhome app or an online meeting. We are prepared and able to operate as we always have in order to keep all loans on track.
- We have canceled all large meetings, as well as our community events and seminars, in an effort to do what we can to help prevent the spread of the illness.
- We are closely monitoring the situation and will continue to respond as necessary to keep everyone safe.
We are grateful to have some of the best technology available to keep things moving without interruption.
We know this is a difficult time for everyone and we thank you for your trust and continued loyalty.
For additional information about COVID-19 and actions you can take to help protect yourself, please visit a trusted resource such as the Centers for Disease Control and Prevention at cdc.gov.