Jon Hazeltine
Jon’s team has built an unmatched reputation for weekly communication with all parties involved in the mortgage transaction, making for a smooth, timely process.
The team is backed by Guild Mortgage, which has grown to be one of the leading independent mortgage providers in the United States by doing what’s best for our customers and partners.
Katrina Cole
Katrina provides an extensive knowledge on the mortgage industry, having served in many roles dating back to 2002. She strives to deliver an exceptional experience for everyone who works with the Guild Mortgage Ada office. With a zeal for analytical detail, Katrina ensures an efficient, cohesive loan process that builds lifelong clients and growth opportunities for preferred partners. With a primary focus on effective communication, marketing, community involvement and growth through education.
Branch Manager
Office: (616) 682-6839
Cell: (616) 350-5515
Fax: (616) 788-2113
katrinacole@guildmortgage.net
Harrison Palmer
Harrison is a well-rounded mortgage professional with a finance degree from Albion College. He prides himself with the privilege of helping clients achieve their dream of home ownership and providing a high level of service for an unforgettable mortgage experience. Serving clients in Michigan, Florida, Georgia, Indiana, and Texas, Harrison makes communication and education top priority allowing prospective home buyers to make the most informed decision for their individual needs.
Loan Production Manager
NMLS# 1783182
Office: (616) 682-6806
Cell: (616) 502-5497
Fax: (616) 788-2113
harrisonpalmer@guildmortgage.net
Manuel Avila
Manuel is a seasoned professional with experience in both mortgage lending and real estate as an Associate Broker. His dual expertise allows him to provide clients with a comprehensive understanding of the homebuying process, ensuring a strategic and seamless experience from start to finish. Manuel is dedicated to clear communication, quick problem-solving, and helping clients align their financing with their long-term goals. His client-first approach and high standard of service ensure that every buyer feels informed, confident, and in control.
Beyond his professional endeavors, Manuel co-founded West Michigan Latin Dance, a thriving community centered around connection, culture, and movement. Whether he is at the closing table or engaging with the community, Manuel focuses on building strong relationships, achieving real results, and making a lasting impact.
Licensed Loan Officer Assistant
NMLS #2653547
Cell: (616) 389-3601
Fax: (616) 788-2113
Hablo Español
mavila@guildmortgage.net
Mary Buckius
Mary’s background in client services and her ability to precisely review information quickly make her an incredible part of the team. She works with our borrowers to make sure their file is complete and documented just as the underwriter will need. Mary manages her loans from processing into underwriting and through closing working alongside the loan originator for smooth, timely closings.
Processor
Office: (616) 918-6564
Cell: (616) 745-5398
Fax: (616) 788-2113
marybuckius@guildmortgage.net